FAQ

• How much does the game cost?
• Do I have to pay for every player I play?
• Which languages does Celetania support?
• Is it possible to play in a different language world?
• Are there planned server downtimes?
• What are my options to pay for the subscription?
• Is it possible to add the free month of my retail version to the free game time of my test account?
• Do I have to renew my booked gametime manually?

• Am I allowed to possess multiple accounts?
• What happens if I am not online?
• Is it possible to play Celetania in single player mode?

• What platform do I need to run Celetania?
• Which Linux version do I need?
• What are the minimum system requirements?
• Does Celetania support multi core CPUs?
• Does Celetania support 64bit Linux?
• What to do if the Linux Installer does not start?
• Does Celetania run under Mac OS?
• Which ports do I have to open in my firewall for Celetania?

• Assumed I had game troubles, how can I get in contact with you?

General

How much does the game cost?

The download is freely available on our servers, the game is financed by a monthly fee. How much the fee is depends on the time you want to play:


• 30 days: 7,99€
• 90 days: 21,99€ (8% discount compared to 30 days)
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Do I have to pay for every player I play?

No. Using a single account that is being paid for, you are able to possess 5 different characters in the virtual world.
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Which languages does Celetania support?

At the moment the Celetania client is available in German and English. Each language has its own world. The support of other languages is planned for the future.
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Is it possible to play in a different language world?

The client is the same for every language. When you create your account you have to choose a language. After that point it is only possible to participate in the worlds of the language you have chosen.
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Are there planned server downtimes?

Yes, the servers will be shut down for updates and maintenance every Wednesday from 10:00 to 11:30 CET. In this time you won't be able to log in to the game. Release Notes can be found in game at Help->Version Information or at https://my.celetania.com.
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What are my options to pay for the subscription?

We are currently offering the following payment methods:

- Credit Card (Visa, MasterCard)
- Direct Debit (only from German bank accounts)
- Bank Transfer (free of charge in Germany)

Additional information on payment methods can be found in the Payment-FAQ under https://my.celetania.com/paymentfaq.php.
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Is it possible to add the free month of my retail version to the free game time of my test account?

No, this is unfortunately not possible. It is, however possible to add 17 days of game time to your account if you wish to do so. To extend your trial, simply send an e-mail to support@celetania.com and supply your CD-Key of the retail version as well as your login of your account.
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Do I have to renew my booked gametime manually?

No, since you subscribed to Celetania your gametime will automatically be renewed at the intervals you specified. Our payment system debits the charges as soon as they become due.
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Gameplay

Am I allowed to possess multiple accounts?

Yes, every individual has the right to play as many accounts as they like. The game is constructed in a way that doesn't allow single person empires to have an advantage over players with only one account.
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What happens if I am not online?

The game world exists 24 hours a day, 7 days a week. This means, even if you are not online, you will gain resources, your planets will advance and even combat will take place. Your empire will be managed by multiple settings done by you whilst you are gone.
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Is it possible to play Celetania in single player mode?

No, this is unfortunately not possible. Celetania can be played only with an active Internet connection on our servers in a multiplayer environment.
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Technical

What platform do I need to run Celetania?

The game will run under Windows XP, Windows Vista and Linux.
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Which Linux version do I need?

Kernel 2.6.24 or higher, X.Org X Server 1.4 or higher, glibc 2.7 or higher, GTK2 2.12 or higher.
These Requirements are fulfilled by Ubuntu 8.04, OpenSuSE 11.0 and Fedora 10.
The official current graphic card drivers with OpenGL support from ATI or Nvidia are required.
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What are the minimum system requirements?

Minimum:
Single Core CPU with 1.8 Ghz and support for MMX and SSE (Pentium III)
768 MB RAM
Internet connection speed at least 64 Kb/s (ISDN)
Graphic card from Nvidia or ATI with support for OpenGL 2.0, at least 64 MB Memory and a native screen resolution of at least 1024x768
Operating System: Windows XP, Windows Vista or Linux
2 GB of free harddisk space

Recommended:
CPU with 2 cores
1 GB of RAM
Broadband internet connection (DSL)
Graphic card with support for OpenGL 2.0, at least 128 MB Memory (Nvidia Geforce 6 or ATI Radeon X100 or higher) and a native screen resolution of at least 1280x1024
Newest Graphic card Driver
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Does Celetania support multi core CPUs?

The Celetania engine experiences a noticeable performance boost when running on multiple cores, which are a common feature of new machines. This allows you to switch to higher detail display settings.
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Does Celetania support 64bit Linux?

Celetania is a 32 Bit application. To get it running under a 64 Bit Linux, you must have several 32 Bit system libraries installed on your system.
Unfortunately the name of these library packages can vary from distribution to distribution.

For Debian Lenny you have to install the following libraries:

ia32libsgtk, lib32nssmdn, ia32libs, lib32asound2, lib32gcc1, lib32ncurses5, lib32stdc++6, lib32z1

Also you have to make sure you have the current 32 Bit versions of your graphic card drivers installed. Make sure to take the 64-bit video drivers which install the 32-bit drivers simultaneously when choosing your graphic drivers.

This also applies for all other linux distributions.
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What to do if the Linux Installer does not start?

Only affects the DVD Retail Version:
Some error regarding "libbz2":
A required system library could not be found.
Probably there is a newer version of this library installed, which could be used by the installer.

You can make the newer library available to the installer via a softlink:

Type
sudo ln -s /usr/lib/libbz2.so /usr/lib/libbz2.so.1.0
to create a softlink for the current installed version of the library.

The installer should now start fine.
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Does Celetania run under Mac OS?

No. Mac OS is currently not supported, and won't be in the foreseeable future.
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Which ports do I have to open in my firewall for Celetania?

Celetania uses dynamically allocated TCP ports for outgoing connections over the complete port range. Hence you must not restrict outgoing ports for Celetania.
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Assistance

Assumed I had game troubles, how can I get in contact with you?

Our support staff is availabe for you during the usual office hours (CET). You can contact us directly in the game.

In case you experience problems getting into the game world you can contact the support by e-mail: support@celetania.com.

Alternatively you can use the support form: http://www.celetania.com/support.php
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